Shipping Information
Shipping Information – Designed for Discerning Clients
At La Grolla, every delivery is as carefully considered as the pieces we create. We understand the importance of ensuring your artwork arrives in immaculate condition, ready to enrich your space.
Delivery Options
We provide flexible and reliable delivery options tailored to meet your requirements:
- In Stock: In stock items are ready for immediate dispatch or pickup upon request from our local showrooms.
- Art Express: Our Art Express services guarantees 6 business day dispatch on orders placed before 11:30am.
- Embellished, Specialised and all other artworks: We endeavour to have these artworks dispatched as quickly as possible; however, these items can take up to 12 business days for production.
All our items are dispatched with express shipping to ensure your artwork arrives to you as quickly as possible.
If you require specialty shipping or have any concerns, please contact our friendly Customer Care team: customercare@lagrolla.com.au.
Delivery Costs
Delivery Costs are calculated at check out, if your order exceeds the maximum delivery threshold you will be prompted to submit your order as an enquiry and our Customer Care team will contact you to ensure you get the best bulk delivery price as soon as possible.
Estimated Delivery Times
- Major Cities: 2–7 business days.
- Regional Areas: 3–10 business days.
Packaging Excellence
Each piece is thoughtfully packaged using sustainable, high-quality materials to ensure it arrives in pristine condition. Should you encounter any concerns upon delivery, please contact us as soon as possible, and our Customer Care team will address the matter with urgency.
Melbourne Collection
For clients located in Melbourne, we are delighted to offer a collection service from our showroom. This option allows you to personally receive your artwork, prepared with the utmost care.
Client Support
For further assistance or to discuss specific delivery requirements, please reach out to us:
Phone: 03 9415 8999
Email: customercare@lagrolla.com.au
For Local Pick Up from our Melbourne showroom please contact our Customer Care team through the details above and we will contact you as soon as possible to arrange pick up.
Showroom Address
La Grolla
155 Yarra Street, Abbotsford, VIC 3067, Australia
Opening Hours
Monday to Friday: 9:00 AM – 5:00 PM
Closed on Saturdays, Sundays and Public Holidays
An Artful Journey
At La Grolla, we believe that delivering artwork is about more than logistics. It is an integral part of the experience—designed to reflect the same care and attention that defines every piece we create.